Cancellation & Refund Policy

Last Updated: October 11, 2023

Cancellation Policy

One-Time Membership

For one-time membership payments, cancellations are not applicable as the payment is processed for a single use. Once the payment is completed, it cannot be canceled or refunded.

Monthly Membership Subscription

You can cancel your monthly membership subscription at any time by following these steps:

Log in to your account on our website.
Navigate to the “Membership” or “Account” section.
Locate your active subscription and choose the “Cancel” option.
Follow the on-screen instructions to confirm the cancellation.

Please note that cancelling your monthly subscription will stop future billing cycles, but it will not result in a refund for the current billing cycle.

Annual Membership Subscription

Annual membership subscriptions can be canceled within the first 30 days for a full refund. After the initial 30 days, cancellations will stop future billing cycles, but a refund will not be issued for the remaining term of the annual subscription.

Refund Policy

One-Time Membership

Refunds for one-time membership payments are generally not provided. Exceptions may be considered in cases of accidental duplicate payments or other extenuating circumstances. Please contact our support team at info@eq4c.com for assistance.

Monthly Membership Subscription

Refunds for monthly membership subscriptions are not provided for the current billing cycle. If you have concerns or issues, please contact our support team, and we will do our best to address your situation.

Annual Membership Subscription

Refunds for annual membership subscriptions are only provided within the first 30 days of the initial purchase. After the initial 30 days, no refunds will be issued for the remaining term of the annual subscription.

Contact Us

If you have any questions or need further clarification regarding our Cancellation & Refund Policy, please contact our support team at info@eq4c.com.