Leadership Skills

Hersey-Blanchard Situational Leadership Theory

What is Hersey-Blanchard Situational Leadership Theory?

The Hersey-Blanchard Situational Leadership Theory is a leadership model developed by Paul Hersey and Ken Blanchard. Ken Blanchard is an American author and management expert, best known for his work on leadership and management development. He is the co-author of several books on leadership and management, including “The One Minute Manager”, which has sold over 13 million copies and has been translated into more than 37 languages.

It proposes that the most effective leadership style is one that adapts to the maturity level of the individual or group being led.

The theory suggests that there are four different leadership styles, each corresponding to a different level of maturity: directing, coaching, supporting, and delegating. The theory suggests that a leader should adjust their leadership style based on the maturity level of the followers.

The goal of situational leadership is to match the leader’s style to the follower’s development level, which is a combination of ability and willingness to complete a task.

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Leadership Styles

The Hersey-Blanchard Situational Leadership Theory proposes four different leadership styles, each corresponding to a different level of maturity of the individual or group being led:

  1. Directing: This leadership style is appropriate for followers who are new to a task, have low ability and low willingness to complete it. In this style, the leader provides clear, specific instructions and closely supervises the follower’s progress. The leader makes the decisions and the follower follows them without much input.
  2. Coaching: This leadership style is appropriate for followers who have some ability to complete a task, but lack the confidence or willingness to do so. In this style, the leader provides guidance and support, while also allowing the follower to take on more responsibility. The leader still makes most of the decisions, but encourages the follower to share their thoughts and ideas.
  3. Supporting: This leadership style is appropriate for followers who have the ability to complete a task, but need support and encouragement to maintain their motivation. In this style, the leader provides recognition, praise and support, and allows the follower to take on more responsibility. The leader and follower work together as a team and share decision making.
  4. Delegating: This leadership style is appropriate for followers who have the ability and willingness to complete a task, and just need the leader’s approval and resources. In this style, the leader entrusts the follower with the responsibility and authority to complete the task, and provides minimal supervision. The leader and follower share decision making and the follower is given autonomy to complete the task.

It’s important to note that the Hersey-Blanchard model is a dynamic theory which means that leader should adjust their leadership style according to the maturity level of the follower and as the follower’s ability and willingness to complete the task increases, the leader should adjust their leadership style from directing to delegating.

Followers

In the Hersey-Blanchard Situational Leadership Theory, the “maturity level” of a follower refers to their combination of ability and willingness to complete a task.

Ability refers to the follower’s skills, knowledge, and experience in relation to the task at hand. It’s the follower’s capability to perform the job.

Willingness refers to the follower’s motivation, attitude, and commitment to the task. It’s the follower’s willingness to take responsibility, learn and improve.

A follower with a high level of maturity would have both high ability and high willingness to complete a task, while a follower with a low level of maturity would have low ability and low willingness.

Advantages and limitations of the Hersey-Blanchard Situational Leadership Theory

The Hersey-Blanchard Situational Leadership Theory has several advantages:

  1. Flexibility: The model allows leaders to adapt their leadership style to the maturity level of the follower, making it more effective in different situations.
  2. Improving Performance: By matching the leadership style to the maturity level of the follower, the model aims to improve the follower’s performance and ability to complete the task.
  3. Encouraging Growth: By giving followers increasing responsibility as their maturity level increases, the model encourages personal and professional growth.
  4. Easy to understand: The theory is easy to understand and apply, which makes it a popular choice among managers and leaders.

However, the model also has some limitations:

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  1. Dependence on the leader: The model is based on the leader’s ability to accurately assess the maturity level of the follower, which may not always be possible.
  2. Limited applicability: The model may not be applicable in all situations, for example, in cases where the follower has a low maturity level in a certain area but a high maturity level in another area.
  3. Limited scope: the model is focused on leadership styles and the maturity level of the followers, it doesn’t take in account other factors that may affect the leadership like organizational culture, external environment, etc.
  4. Not taking into account the cultural differences: the model is developed by American authors and it may not be appropriate or effective in other cultures.

Conclusion

The theory can be applied in a variety of settings, such as business, education, and government. In a business setting, managers can use the model to assess the maturity level of their employees and adjust their leadership style accordingly to improve performance and encourage personal and professional growth.

In an educational setting, teachers can use the model to determine the best teaching approach for their students. In government, leaders can use the model to assess the maturity level of citizens and adjust their leadership style accordingly to improve public service delivery.

It’s worth noting that the Hersey-Blanchard model is just one of the many leadership theories available and It’s important to remember that no single leadership theory is a perfect fit for every situation. The best leadership approach is the one that works best for the specific situation and the people involved.


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Marty Hoffman

Marty Hoffman, MBA, PhD Management Consultant for Fortune 500 and Corporate Strategist 📍 San Francisco, CA More »

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