Soft Skills

Skills for Successful Personal and Professional Life

If you’re working or seeking a job or a student, teacher, parent or merely keen in developing your important skills, you are at right place, you’ll get plenty of information on the most important soft skills (life skills or 21st century skills). We hope that this info and the resources listed here will help you improve your professional and personal lives.

List of key skills for successful personal & professional life: 


The COVID-19 pandemic has accelerated massive shifts towards remote work, which is an enormous change for most people. This has led to adaptability becoming one of the most critical soft skills candidates should have in the next decade.


It’s becoming increasingly important to demonstrate to employers that you can adapt to rapid changes and perform your work flexibly. Make them feel welcome by showing how you’ve adjusted to new circumstances or requirements at work and thrived amidst these shifts.


It is a characteristic that is frequently mentioned in the context of communication and social training.

Being assertive is the ability to defend the rights of others or your own rights in an empathetic and calm manner and without being aggressive or accepting that something is wrong.

Attention to detail

Attention to detail is a skill you can use in almost every job. People who focus on detail can produce consistent work and are less prone to micro-management, making co-workers’ lives simpler.

If you are a person who pays attention to detail, it is essential to showcase this essential skill by applying it in your day to day work.

Building Rapport


Rapport refers to a connection or connection with another person. It is an equivocal understanding of a group or individual. Establishing rapport is establishing the connection between you and someone else.

Sometimes, it is natural for people to form rapport. We’ve all had moments that we “hit with each other “get to be friends” with someone other than ourselves without even having to do anything. It is usually how friendships begin. However, relationships can be created and built by identifying common ground and being empathetic.

Career Management Skills

Managing your career is necessary to manage and control your career path. They comprise:

  •  Making plans for your career as well as setting your objectives and goals;
  • Strategic plan for your career
  • Create an action plan that will follow through on it, such as learning the necessary skills to be successful in your chosen field as well as
  • You are assessing your progress against your objectives.

Change Management

Change management is the study or art of managing others and yourself during the transition.


Since the majority of organizations, as well as a lot of people’s lives, are in a continuous state of flux, it is possible to say that we manage changes regularly; however, how we manage it and the way we can do it varies significantly.


Charisma is the ability to attract, entice and influence people around you. It is often easy to tell the charismatic person. However, it is difficult to pinpoint precisely what qualities or skills they possess that others, less charismatic individuals lack.

To complicate matters, there are many kinds of charismatic individuals. Certain types of charismatic people are quieter and rely more on their charisma than their words to influence others. Some are very passionate people who can captivate anyone with their passion.

Conflict Resolution and Mediation

Conflict and, more specifically, the conflict between people, is part of the daily routine, especially in the context of organizational life.

It usually occurs when individuals are under stress, for instance, when significant changes are coming up or when the entire team is under pressure due to an imminent deadline.

Commercial Awareness

The term “commercial awareness” refers to the capacity to know the factors that make a business or organization successful by either buying or selling items or providing services to the market.

Commercial awareness could also be referred to as “Business Awareness or Organizational Awareness’.

Communication Skills

It might seem easy enough to say, “I know how to communicate.” But those who aren’t experienced in dealing with people in life aren’t aware of the complexity of communication.

What is the most recent time you wrote or spoke to someone else that they interpreted wrongly? It happens in the workplace often. The most successful employers require managers who are attentive and responsive to the needs of other employees and customers.


Communication is a vital interpersonal ability that you can demonstrate to employers. Any job that requires working in a team or directly with clients or customers requires the ability to communicate effectively.

Here are four types of communication skills you must learn:

Verbal Communication  

Speaking with other people is an essential interpersonal ability, no matter what type of job you perform. From preparing for interviews to presenting your quarterly reports or just interacting with colleagues, you’re bound to speak to others at some point.

Utilizing your communication abilities can significantly impact how you create strong connections and meet your goals for your career.

Non-verbal Communication

When we refer to “communication”, we usually refer to “what we say,” which are the words we employ. However, communication goes beyond far more than the specific meaning of words and the message or information they transmit. There are some hidden messages, intentional or not, communicated through non-verbal behaviour.

Non-verbal communication is characterized by facial expressions such as the tone and pitch of voice, gestures made through body language, and the physical distance between the two communicators (proxemics).

Non-verbal signals can provide clues and additional information and significance over and above verbal communications. Some estimates suggest that 70 to 80 per cent of communication is nonverbal.

Active listening

Listening actively is an essential ability in any job requiring interaction with others. Being attentive to others lets you get to know them, shows that you are aware of the message they’re trying to convey and opens the way to productive collaboration and problem-solving.

Listening skills that are strong are instrumental in jobs were recognizing and responding to the demands of clients and customers is the key to your performance, such as in sales or customer service.

Digital Communication

Digital communication has become an essential method of communication within the workplace, including among team members who share the same office. When you’re writing emails or chatting with your boss, colleagues or customers, it is essential to show your ability to communicate via digital platforms effectively.

Creative Thinking Skills

A method of looking at issues or situations from an entirely new perspective, which offers unconventional solutions (which might be unsettling initially). The ability to think creatively is stimulated by an unstructured method like brainstorming and a structured approach like lateral thinking.

Creative thinking, then, can be described as the capacity to see things differently. This can lead to an alternative solution or even recognize that the issue does not require an answer.

The need for creativity is because our brains naturally tend to take shortcuts. When we’ve got a bit of information, we will revisit it to learn more about it.

Decision Making Skills

Many people claim that they have difficulty selecting the right choice.

Unfortunately, we have to make decisions constantly, ranging from small things like what to order for lunch to life-altering choices like which college to attend, where to go, and even the person to marry.

People put off making decisions by constantly looking for details or asking other people to give their opinions.

In its most basic sense, it is deciding among two or several avenues of action. Making a decision involves deciding between different options to solve a problem. It is possible to make decisions using either a rational or intuitive method or by either of them.

Delegation Skills

As a leader, getting work done is essential, and you cannot do it alone. You have to delegate the tasks. You must decide the frequency you will meet with the person in charge of the work and the degree of detail you need to know about. This will affect the use of leadership style. Furthermore, stating what you’re looking for, a certain level of control. Still, looking for another could confuse your team and cause them to be anxious and less efficient, so it’s crucial to understand what you are looking for and communicate that to your team.

Emotional Intelligence

Emotional Intelligence refers to the assessment of an individual’s ability to manage and recognize their emotions and the emotions of others.

The concept of Emotional Intelligence (EI or, more commonly, EQ Emotional Quotient) is more recent and was developed in the late 1990s by Daniel Goleman and other researchers.


It is vital to be empathetic and connect with your co-workers and customers individually.

It is possible to show empathy at work in a variety of ways. You could, for instance, listen to a colleague who is experiencing difficulties within the workplace or assist the project in case unexpected problems arise.

Empathy is particularly beneficial if you are in education, as students are more likely to develop, learn and thrive in environments that encourage emotional support.

A few empathy-related skills you can acquire:

  • Perceptiveness
  • Emotional intelligence
  • Cultural sensitivity
  • Active listening
  • Compassion

Entrepreneurial Skills

Entrepreneurship is simply creating your own company instead of being an employee of somebody other than yourself. Being a successful entrepreneur could cause you to quit being an employee and become an industry leader. When you start your own business and then run it for the remainder of your career, you’re not an entrepreneur anymore!

Innovation Skills

Innovation is the development, acceptance, implementation, and adoption of new processes, ideas, products, or services. It is crucial not just the development of innovative ideas but also to be competent to implement them into practice every day. Being creative or innovating is a talent that is similar to every other.

Some seem to be bursting with ideas, then discarding them now and then. It is possible to improve our innovative skills with a few hours of practice.

The abilities and methods of innovation are essential in the workplace. Still, they are also helpful in daily life, assisting us to develop and grow in new circumstances and consider ways to adapt to changing environments faster.

Leadership Skills

Leadership is the act of inspiring a group of individuals to move toward achieving an agreed-upon goal. In business, this may include leading employees by establishing a strategy to meet the company’s demands.

Effective leadership is founded on original or borrowed ideas which can be effectively communicated to others in a way that inspires them to behave as the leader would expect them to act.

Management Skills

It is claimed that leadership isn’t management. They are described as doing the right thing while managers are ‘doing good work.’

However, there is an alternative way to look at the issue.

The majority of the leadership is the “interesting stuff” that involves creating a vision, leading change, and motivating others. However, management is focused on people, developing and building teams, bringing out the best in employees, and ensuring that everything runs smoothly.

It might not be the image of leadership. However, good managers ensure that their employees are content with their work. They keep the company running. Without managers, they would not have leaders because everybody would wish they had gone. Management abilities are, therefore, equally important to companies as leadership.

Marketing Skills

Marketing is the process of management that identifies, anticipates, and profitably satisfies customers’ requirements. Also, at its most basic level, marketing is an activity in business that involves the ability to sell products or services to clients at the expense of profit.

Marketing, however, is more than just selling or advertising. The reference to ‘customer requirements is essential because it is all about knowing what the customers are looking for and then delivering it.

Motivation Skills

How can you ensure that your team thrives in good and bad times?

Are you among those people who seem to be capable of keeping the team members cheerful, enthusiastic, and dedicated even through the most challenging moments, or keep their family afloat even when things aren’t going as planned? Are you genuinely wishing you were?

In its most basic sense, motivation is the motive for taking action.

Motivation is the reason we reach our goals. What can you do to boost your motivation for those you manage? There are several easy ways to have a significant impact.


Negotiation is the process through which people resolve differences. It is a method where compromise or agreements are reached without conflict and disagreement.

The goal is to get the best outcome possible in their role (or maybe an organization they are a part of). Fairness, seeking mutual benefits, and maintaining relationships is essential to a successful negotiation.

Open to Feedback

Companies would never employ a person who is obstinate or inflexible. It’s therefore essential to demonstrate that you’re open to feedback.

Be open to feedback as it can be helpful in positions at the entry level where you don’t have any prior experience in the field and are still learning industry-specific knowledge while on the job.

A few skills that can help you develop an openness to feedback include:

  • Flexibility
  • Active listening
  • Humility
  • Open-mindedness
  • Adaptability

Organizing Skills

The skills of organizing are the result of Time Management and Self-Motivation.

How many times have you must have thought, “I really must get organized,” but did not take the necessary steps? It’s a frequent issue.

In general, poor organization means less productivity and opportunities missed. This can result in increased procrastination as well as stress.

There are a few easy things you can do to aid you in ensuring that you’re organized and remain the same way. What’s more, is the fact that these skills are applicable either at work or home and can be used for both.

Persuasion and Influencing Skills

How often have you convinced someone else to agree to something?

It’s a problem that frequently happens when you need to get your teenager to clean their rooms or have a co-worker attend an appointment in your name. Certain people are adept at it without even noticing, while others depend on the strength that their positions provide to impose the way they want to.

Persuasion abilities can be developed as with all other skills and are an essential component of influencing others to reach your goals and targets.

Planning and Organizing Skills

The key to leadership is vision.

Yes and no. Leaders need to create a clear vision for their organization. However, a crucial aspect of any leadership position is choosing the direction, regardless of whether it’s an individual or an entire team, determining the best way to achieve it, and ensuring it is done.

Organizing and planning are concerned with making sure that you keep things on track. No matter the size of the project, whether it’s a smaller or sizeable formal undertaking or the orientation of an organization, this is a crucial leadership job.

Anyone who wants to be a leader should be able to master these abilities early in their career. Or locate a subordinate with superior abilities to whom you can delegate it.


Employees who exhibit positive attitudes are more likely to succeed in their job and be admired by their employers.

A positive attitude is essential for roles that require customer relations management. Positive attitudes can easily influence your ability to close the sale or an agreement.

Employers are attracted to positive attitudes because optimistic people tend to concentrate on the positive aspects of situations and are more inclined to believe that positive results can be achieved. Positive employees also are more enthusiastic and take on tasks with enthusiasm.

Problem Solving Skills

Everyone can benefit from having strong problem-solving abilities as we all face challenges regularly. Some of these issues are clearly more serious or complicated than others.

It would be great to tackle all problems effectively and quickly without hassle. However, there isn’t one method to solve all issues.

As you read our articles on solving problems, it will become apparent that this subject is complex.

No matter how well-prepared we are to solve problems, there is always some element of uncertainty. While planning and organizing can aid in solving problems more likely to succeed, good judgment and a little bit of luck will ultimately decide if the problem-solving process was successful.


It is a skill that can help you improve your knowledge of the workplace and career by engaging in a variety of inside and out of class activities.

Project Management

You’ve likely been exposed to various information about managing projects, and you might think it’s a complicated procedure. Many find the concept of managing projects difficult.

The most fundamental aspect of the process of managing projects is the process of deciding what must be accomplished and making sure it is done.

For many of the projects undertaken by both companies and individuals, straightforward steps are followed consistently to guarantee that projects yield results within the timeframe and budget.

Risk Management Skills

Many things have been written on risk management. There are hundreds of thousands of experts who can assist you in managing the risks associated with your project or company.

However, is risk management really that difficult?

In its most basic sense, the concept of risk management is to think about what could happen, decide on the likelihood and severity of what could occur, and then make a plan to prevent the issue or the consequence.

Strategic Thinking Skills

It’s the long-term plan for the future and the steps you intend to take to achieve it. In the process, you plan to try to eliminate any hurdles in achievement.

In its most basic concept, strategy is deliberating what you’d like to achieve and the best way to arrive there, then taking the necessary steps to get there.

Strategic thinking is usually considered something only a few people can do. The notion of ‘strategy’ or ‘strategic thinking’ has acquired an aura of mystery. Another aspect is that anyone with ambitions for leadership should have ‘strategic-thinking skills’ on their resume and LinkedIn profile.

Strong work ethics

If there’s a thing that all employers look for, it’s a solid work ethic. Candidates who can demonstrate a strong character tend to do better in their job, perform high, and eventually rise to management positions. Employers also can rest knowing that you’re accomplishing your job without the necessity of oversight or even micromanagement.

Employers can see your impressive attitude and rely on you for doing additional tasks at work and the projects you can supervise.

Time management

A good understanding of time management can help you finish your tasks efficiently, meet deadlines and keep your work in order.

Companies appreciate knowing that you have time management skills since they know that you’ll be in a position to contribute to the smooth running of the tasks and projects.


There aren’t many jobs that do not require you to collaborate with others. Remote work typically requires some collaboration online. Companies want to make sure that you can work cohesively in a group.

Demonstrate that you can succeed in a group setting by displaying your team working abilities to the management.

List is updated periodically to add more skills to our repertoire……Keep visiting

Also read: Soft Skills to Put on Resume


Marty Hoffman

Marty Hoffman, MBA, PhD Management Consultant for Fortune 500 and Corporate Strategist 📍 San Francisco, CA More »

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